Terms & conditions

Last updated: 4 July 2026

1. Who these terms apply to

These terms govern every order placed with Wexlo, a trade name of Rybier Consulting (sole proprietorship) (KvK 66637694), President Allendelaan 263, 1068 VM Amsterdam. Wexlo is a business-to-business service: by ordering, you confirm you act in the course of a business, not as a consumer.

2. The service

Wexlo runs automated accessibility scans of your websites against WCAG 2.1 AA (the standard behind the European Accessibility Act) and delivers reports with findings, fix suggestions and a draft accessibility statement. Scan frequency, the number of domains and report languages depend on your plan as stated on the pricing page at the moment you order — that description is part of the agreement.

3. What automated scanning can and cannot do

Automated checks cover a subset of the WCAG 2.1 AA success criteria. Our reports state exactly which criteria require manual review. A scan without findings is not a compliance certificate and not legal advice: full EAA compliance also requires manual testing and organisational measures that no automated tool can replace, ours included.

4. Your website, your authorization

You may only register domains you own or are authorized to have scanned. Our scanner visits publicly reachable pages the way a browser does and respects a per-page time limit. You are responsible for making sure scanning your site does not breach agreements you have with third parties.

5. Prices and payment

Prices are in euros and exclude VAT. EU businesses with a valid VAT number are reverse-charged; Dutch VAT applies otherwise. Payment runs through Mollie at checkout; subscriptions are collected monthly. You receive an invoice by email for every payment.

6. Subscriptions

Subscriptions run per month and renew automatically. You can cancel at any time via the portal or by emailing [email protected]; cancellation takes effect at the end of the current billing period. Amounts already paid are not refunded for partial periods.

7. Reports and use

Reports are yours to use inside your organisation and to share with your auditors, clients or suppliers. The scanning platform itself remains ours. Reports are partly AI-generated (the plain-language summaries) and marked as such.

8. Availability and liability

We run the service with care on EU infrastructure, but offer no uptime guarantee in this version. Missed or delayed scheduled scans are re-run, not refunded. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose; we are not liable for indirect damage such as lost profit or for regulatory penalties concerning your website. Nothing in these terms limits liability for intent or gross negligence.

9. Privacy

How we handle personal data — including what we deliberately do not store from your pages — is described in the privacy policy.

10. Changes, law and disputes

We may update these terms; for running subscriptions we announce changes by email at least 30 days in advance, and you can cancel before they take effect. Dutch law applies. Disputes go to the competent court in Amsterdam. Questions first? Email [email protected] — that is almost always faster.