Accessibility statement

This page is the source text. It is also available in Dutch and French.

Accessibility is our product, so it starts with our own website. Wexlo aims to conform to WCAG 2.1 level AA on every page of this site, the standard referenced by EN 301 549. That is the European standard for accessible ICT and in practice the route to meeting the European Accessibility Act (Directive (EU) 2019/882).

EN 301 549 is harmonised under Directive (EU) 2016/2102, which covers public sector websites and apps. For the European Accessibility Act no harmonised standard has been cited in the Official Journal yet, so meeting WCAG 2.1 AA does not in itself give a legal presumption of conformity with that Act.

This statement forms part of our terms and conditions (article 15).

This statement covers the website https://wexlo.eu, including the Dutch-language section at /nl, the French-language section at /fr, the free scanner, the checkout on our own site and the customer portal. It does not cover the websites of third parties we link to, or the customer websites our scan reports describe.

The checkout is covered up to and including the order form on this site. When you select “Continue to payment”, you are taken to the hosted payment page of our payment provider Mollie, on their own domain. That page is not ours and we cannot change it, so it falls outside this statement. What we measured on that page is listed below under Known limitations.

This website is partially conformantwith WCAG 2.1 level AA. “Partially conformant” means that some parts of the content may not yet fully conform. Automated checks can only cover part of the WCAG 2.1 AA success criteria: our own scanner tests 30 of the 50 criteria automatically, in full or in part, and only 3of them fully. Most criteria require human evaluation, and a full manual audit of this site has not yet been completed, so issues outside the reach of automated testing may exist. We say the same about our customers’ scans, and we hold ourselves to it too.

Self-assessment: every page is scanned with axe-core against WCAG 2.1 A and AA before each release, on desktop and mobile viewports, with a release baseline of zero known violations, complemented by manual keyboard-navigation and color-contrast checks. This statement was first prepared on 5 July 2026 and last reviewed on 6 August 2026.

• Every page is scanned with axe-core against WCAG 2.1 A and AA before each release, on desktop and mobile viewports. Our release baseline is zero known violations.
• Our brand palette is contrast-verified: all color pairs in the brand guide pass the WCAG 2.1 AA ratios, re-checked on every palette change.
• The site uses semantic HTML landmarks, works with keyboard navigation, and contains no overlay widgets; we fix issues in the source.

• A complete manual assessment (screen reader, 200% zoom, reduced-motion preferences) is planned but not yet completed; issues outside the reach of automated testing may exist.
• Part of the checkout runs on the hosted payment page of our payment provider Mollie, on their own domain. We cannot change that page. In our own measurement of 6 August 2026 it did not meet WCAG 2.1 level AA on five points: eleven images without alternative text (1.1.1), a language selector without an accessible name (4.1.2), a viewport setting that disables pinch zoom in browsers that follow it (1.4.4), an interactive element nested inside the Apple Pay button (4.1.2), and no visible keyboard focus on the four payment method buttons (2.4.7). We reported this to Mollie, and we re-measure the page periodically with a script of our own. We will review this entry by 6 September 2026 at the latest. If this leaves you stuck at payment, tell us at the address below.
• Scan reports we deliver to customers describe third-party websites we do not control; the accessibility of those websites is the subject of the report, not covered by this statement.

Found a barrier on this site? Tell us. That is exactly the kind of finding we exist for: hello@wexlo.eu. Describe the page and the problem; we aim to respond within 5 business days and to fix confirmed barriers in the next release.

If you are not satisfied with our response, you can turn to the Dutch market surveillance authority for the European Accessibility Act. For digital services like ours that is the Autoriteit Consument & Markt (ACM, acm.nl); the Rijksdienst voor Ondernemend Nederland (RVO) provides general EAA guidance for businesses. If you are in another EU country, you can also contact the authority in your own country.